Online Store - FAQs
General: RTCA documents available for purchase are listed on our online store. Listings indicate availability of electronic and/or paper format.
Prices are in U.S. dollars. Orders may be placed various ways - via the secured online store or completing the Document Order Form and faxing to 202-833-9434, emailing to email@example.com or mailing to RTCA, Inc., 1150 18th Street NW, Suite 910, Washington, DC 20036. Include both the document number (for numbered documents) and document title on your order.
The fastest way to process your order is using our secure online store. We accept Visa, Mastercard and American Express. Use our online ordering system and your order will be processed immediately and your items will be shipped within two (2) business days unless you are otherwise notified.
Discounts: RTCA Members receive a 60% discount on all paper documents and unlimited free downloads of electronic documents, unless otherwise stated.
Additional discounts are available for volume orders of a single paper publication. Contact RTCA for the specifics on these discounts.
Payment: Prepayment is required for all RTCA documents and must be made in U.S. funds drawn on a U.S. bank. In addition to checks and money orders, RTCA accepts MasterCard, Visa, American Express and wire transfers.
Contact RTCA for information regarding payment by wire transfer. A $20.00 fee will be added to your total payment.
Standard Delivery: Standard delivery is via U.S. Postal Service, UPS or FedEx. Shipping and handling fees (for standard delivery) are included in the purchase price.
Shipping: Rush service (same-day shipping) is available for orders received before 1:00pm Eastern Time. Provide a FedEx or UPS account number and shipping specifications. If no account number is given, your credit card will be charged for the additional shipping costs. Orders received after 1:00pm will be processed the next business day.
Complete Set Availability: Documents listed on the RTCA Store may be purchased as a complete set. Please contact us at firstname.lastname@example.org for pricing.
Questions: Please contact RTCA at 202-833-9339 or email@example.com.